Introducing Noble Live-in Care
MEET THE NOBLE SERVICE DEVELOPMENT TEAM
From your first enquiry to your Care Companion’s arrival, you’ll deal with a single service development team member and every conversation will build on the last to shape your unique Noble Live-in Care package.
Janet or Jackie will share their expertise, offer advice and be on hand to answer your questions or concerns. We promise a thorough, honest assessment of your needs and the suitability of Noble’s services.
Getting Started with Noble
2. HOME VISIT
If you like what you hear, we would be delighted to pay you a visit at home. During our meeting, we will strive to understand your needs and unique circumstances and get to know you. We’ll complete a thorough assessment of your needs and work in partnership with you to devise a support plan that reflects your chosen lifestyle and routines and targets your personal goals.
3. CONSIDERING YOUR OPTIONS
We always recommend that you and your family take the time to discuss our quote and terms and conditions. We’ll be available to answer any further questions you might have to help you make your final decision.
4. ACCEPTING OUR OFFER
We’ll ask you to sign a service contract to agree to our quote and terms and conditions. From there we can agree a mutually convenient start date and begin making plans for your Care Companion’s arrival.
5. MEETING YOUR CARE COMPANION
We go to great lengths to match you with a Care Companion who shares your values, lifestyle and interests to ensure you develop a great relationship from the outset. We’ll introduce you to your proposed Care Companion via a personal profile, telephone calls and video calls to help you get to know them prior to their arrival.
6. YOUR CARE COMPANION ARRIVES
Your Care Companion will arrive on the agreed date at an agreed time. They will have been briefed on your unique support plan and expectations so they can get started straight away.
7. FOLLOWING UP
We’ll allow a week or so for you to get to know your Care Companion and experience every aspect of their support, then we’ll give you a call to arrange a follow up visit and ensure you are satisfied with the service you are receiving.